Annette L
HUDSON, FL | 2024 Chevrolet TraxApril 24, 2024
Knowledge about product. Easy purchase!
Response from Castriota Chevrolet
April 29, 2024Hello, we are glad we could help! Thank you again for choosing Castriota Chevrolet, INC. and we hope to see you again.
Steve G
HUDSON, FL | 2020 Chevrolet TraverseMarch 15, 2024
I love going to credible a dealership such this one. Great people excellent service.
Response from Castriota Chevrolet
March 17, 2024Hi, thank you for the high star rating! We hope you have a great day!
Edward D
SPRING HILL, FL | 2019 Chevrolet ColoradoMarch 13, 2024
Got me right in and had a diagnosis in 20 minutes
Response from Castriota Chevrolet
March 14, 2024Hi there, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Richard W
PORT RICHEY, FL | 2024 Chevrolet 1500 SilveradoFebruary 14, 2024
Everyone was friendly and easy to deal with. Kenny my sales associate was wery accomadating during my several trips to view vehicles, and I loved it was straight forward getting a price, and no "add on" $2000 wax jobs that many dealers are forcing on their customers these days. Highly reccommended and will be returning soon for another purchase after the good service & pricing I received on this purchase.
Response from Castriota Chevrolet
February 15, 2024Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! Please don't hesitate to reach out if there's anything additional we can do for you.
Lewis L
SPRING HILL, FL | 2014 Chevrolet CruzeFebruary 12, 2024
The staff reported that they were not familiar with the procedure for utilizing the warranty program to repair 2 problems on a vehicle I had purchased less than a month prior. After having the car towed to the dealership it took 5 days for them to begin working on the car, and a total of 7 before I got it back. I wasn't offered a loaner car until I had been without mine for 3 days. One of the issues was a broken oil cooler. When I got the car home, the car was short 2 quarts of oil that the work order had listed as being filled. I had to purchase the oil and fill the reservoir. In addition, I had been given a key fob for the car at time of purchase that was missing 1 button for the unlock mechanism, the " panic" and lock button mechanisms were cracked. Since the car was used I was told there wasn't another key fob . I purchased a new key fob online and had it programmed at a different dealership. At the time I had the vehicle towed for repairs, I included the original key fob. When I got the car back my new key fob no longer operated the vehicle.
Response from Castriota Chevrolet
February 13, 2024Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
Tara A
WESLEY CHAPEL, FL | 2024 Chevrolet TraxFebruary 7, 2024
Alejandro was awesome
Response from Castriota Chevrolet
February 8, 2024Hello, we really appreciate your feedback! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Lorraine S
BROOKSVILLE, FL | 2022 Chevrolet EquinoxFebruary 2, 2024
Excellent fast service
Response from Castriota Chevrolet
February 4, 2024It is great to hear everything was done quickly and to your satisfaction! If you have any further concerns, please give us a call. We're always happy to help!
Dan D
SPRING HILL, FL | 2004 Chevrolet CorvetteFebruary 2, 2024
The service department, especially Cathy Davidson, Bill DeWolf and Nick Galida are all excellent. My Corvette is ALWAYS serviced properly and I am proud to be a service customer at Castriota
Response from Castriota Chevrolet
February 4, 2024Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We're more than happy to help!
Joseph P
HUDSON, FL | 2022 Chevrolet 1500 Silverado LTDFebruary 1, 2024
Great service, great people. Great experience. BUT! I get tired of hearing all the excuses about noises, clicks and ticks with no specific answers or resolution. This is in no fault of your advisors. But when you pay 60K for a truck, you expect a resolution to your concerns, not "The techs says" excuses.
Response from Castriota Chevrolet
February 1, 2024Hello, thank you for your kind words and this wonderful review! Thank you again for leaving us this response!
Ronald W
NEW PORT RICHEY, FL | 2024 Chevrolet TraxJanuary 25, 2024
Professional, customer request/ wants and needs, understood by all..from the sales staff (Carol) to the sales mgr.(Terry) to the ownership..super group of people to buy a new vehicle from
Response from Castriota Chevrolet
January 26, 2024Hi, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!
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